[melter]

After Tuesday 8th Sept. updates, the daughters laptop developed a curious problem.

1) The updates automatically d/loaded until the progression screen reached 3/3.

2) The progression bar stayed at 0%, with the circle thingy still spinning, for roughly 5mins.

3) Then the laptop restarted itself without any prompting and came back to the 3/3 progression page.

4) Now all that happens when she starts the laptop is the same thing over and over again.

5) She's tried starting the laptop in Safe Mode and the problem persists.

Any help or suggestions would be appreciated. Thanks.