Nod, already mentioned the warranty and return to seller option, but she said last time the seller wanted to keep it for up to 8 weeks under their warranty program, and she couldn't be without it that long; so she took it to a local computer shop and they did the work (ie replced the hard drive). Anyway, i will report on the results of the scan as soon as i get over there again. have a good night. Riva
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