You could try updating the driver (just go on Epson's website, click your country, select Drivers and Support, click All-In-Ones, and select View All, and look for your device). If updating the driver doesn't work, you could try to contact Epson tech. support and see if they know what is wrong.
Edit: You could also try to reinstall the software that doesn't work or see if there are any updates for it.
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