Welcome to CTH,
bhopal!
Please do the following:
Download
HostsXpert
- Right-click the file and select: Extract all…
- Extract the program to a its own folder
- Double-click HostsXpert.exe to run the program
- Click: Make Hosts Writable? in the upper left corner.
- Click "Restore Microsoft's Hosts file" and then click "OK".
- Click the X to exit the program.
Note: If a custom Hosts file was in place, edit those entries back in.
More information
Next, download
Malwarebytes' Anti-Malware (MBAM)
Save the program to the Desktop
Close all Windows, including this one.
On the Desktop, double-click
mbam-setup.exe to install the program, and follow the prompts
- If an update is found, MBAM will download and install the latest.
- Click OK
At the main program window
- Make sure the following is checked: Perform Quick Scan
- Click: Scan (The scan may take some time to finish, so please be patient.)
- When the scan completes, a message box appears
- Click OK
At the main Scanner screen:
- Click on: Show Results
- A screen displaying the malware found shows
- Make sure everything found is checked, and click: Remove Selected
- When the disinfection is complete, you may be prompted to Restart. Please do so.
- When MBAM finishes removing the malware, a log opens in Notepad
- The log is automatically saved and can be viewed by clicking the Logs tab.
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Download
Random's System Information Tool (RSIT)- Save it to the Desktop
- Double click on RSIT.exe to run the programRSIT
- Click Continue at the disclaimer screen
- Once the tool finishes, two logs open. Log.txt is maximized, and info.txt is minimized.(The logs are also contained in C:\rsit
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Please provide the following in your reply:
The
MBAM report
The
RSIT:
Log.txt and
info.txt
You may need to do consecutive posts (one after the other) if the logs are too long.