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  #34  
Old January 18th, 2021, 11:22 PM
Han Solo Han Solo is offline
Senior Member
 
Join Date: Jun 2005
Posts: 134
ah ok, see now.. supposed to have done:

Settings > Security > Windows startup --> OFF

from inside Malwarebytes which wouldn't open in safe mode..

So I booted up normal to full windows and did that in malwarebytes and started step 1 SFC scan.. unfortunately got a blue screen in the middle of the SFC scan

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8005F02560
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011821-28875-01.dmp
C:\Users\Hans\AppData\Local\Temp\WER-56565-0.sysdata.xml

bluescreenview:

011821-28875-01.dmp 1/18/2021 4:47:33 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`05f02560 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+93ba0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24384 (win7sp1_ldr_escrow.190220-1800) x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\011821-28875-01.dmp 4 15 7601 278,560 1/18/2021 4:48:36 PM


so booted back into safe mode.. and got one set of windows explorer has stopped working and restarted messages but pc appears stable now.

although stopped windows startup of malwarebytes it still popped up a dialog box after a few minutes after windows safe mode started advising that real time protection is turned off.. cancelled out of that..

second ah ha.. see now that malwarebytesis in the system tray.. quit it

so gonna run the SFC scan from safe mode.. hope thats ok
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