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Old January 6th, 2021, 11:37 PM
Han Solo Han Solo is offline
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Join Date: Jun 2005
Posts: 134
Windows 7 BSOD

Hello,
I had come to this site years ago and got good help.. things were going ok til today. Computer was running fine, it was in sleep and hit space bar to wake it up as usual and it ran for a number a seconds then bsod. Rebooted it into safe mode and looked around.. said something about Explorer.. then tried to reboot again to full and it got past the manufacturer logo to the welcome screen then bsod. Now in safe mode again.. said something about Explorer not running again. The blue screen was only visible for like a second

Have Windows 7 Home Premium on a Dell Inspiron 620. I have saved the blue screen messages from safe mode dialog window as well as the dump files but don't see any way to attach them. I was not able to find the second file in the Temp folder


First blue screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f7
BCP1: 0000B880012991D5
BCP2: 0000F880012991D5
BCP3: FFFF077FFED66E2A
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010621-24133-01.dmp
C:\Users\Hans\AppData\Local\Temp\WER-43009-0.sysdata.xml


Second:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFB8A0041941B0
BCP2: 0000000000000000
BCP3: FFFFF80001FDF120
BCP4: 0000000000000007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010621-23337-01.dmp
C:\Users\Hans\AppData\Local\Temp\WER-45302-0.sysdata.xml



Trying to figure out how to open the dump files.. seems complicated

Was looking at some previous related post and downloaded bluescreenview from Nirsoft and see 4 dump files from today..

Forth:
010621-23337-01.dmp 1/6/2021 3:19:38 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 ffffb8a0`041941b0 00000000`00000000 fffff800`01fdf120 00000000`00000007 ntoskrnl.exe ntoskrnl.exe+93ba0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24384 (win7sp1_ldr_escrow.190220-1800) x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\010621-23337-01.dmp 4 15 7601 278,504 1/6/2021 3:20:55 PM

Third:
010621-24133-01.dmp 1/6/2021 2:49:54 PM DRIVER_OVERRAN_STACK_BUFFER 0x000000f7 0000b880`012991d5 0000f880`012991d5 ffff077f`fed66e2a 00000000`00000000 Ntfs.sys Ntfs.sys+209da x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\010621-24133-01.dmp 4 15 7601 278,504 1/6/2021 2:50:57 PM

Second:
010621-19125-01.dmp 1/6/2021 2:48:15 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`05f02530 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+93ba0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24384 (win7sp1_ldr_escrow.190220-1800) x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\010621-19125-01.dmp 4 15 7601 278,504 1/6/2021 2:49:29 PM

First:
010621-23306-01.dmp 1/6/2021 2:46:41 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`05f02530 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+93ba0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24384 (win7sp1_ldr_escrow.190220-1800) x64 ntoskrnl.exe+93ba0 C:\Windows\Minidump\010621-23306-01.dmp 4 15 7601 278,560 1/6/2021 2:47:51 PM


each of the Dump files in the Nirsoft software has a preview pane of the files involved.. can try to provide that as well if needed.

I haven't installed any software lately.. not for several months that can recall.. maybe upgraded the Proton VPN software to latest. The only hardware upgrade done was upgrading from 4 to 8 gigs memory like 6 months ago.

I had bought an SSD a while back but never installed it because reluctant to to do the cloning and images because past bad experiences dealing with OS upgrades otherwise would have upgraded to Windows 10 long time ago. I found a guy locally who can do it and was planning on doing it like next month.. At a minimum would like to get computer to a state in which could do this upgrade.. From what i understand can't do it from Window 7 safe mode..

This looks serious. Please help
thank you, Hans
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