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Forum: Windows 8 April 30th, 2014, 01:25 AM
Replies: 5
Views: 6,523
Posted By Riva
Thanks, this afternoon, i tried microsofts "metro...

Thanks, this afternoon, i tried microsofts "metro app troubleshooter" and it fixed a registry item, sfterwhich mail opened successfully.

Take care
Riva
Forum: Windows 8 April 29th, 2014, 04:37 PM
Replies: 5
Views: 6,523
Posted By Riva
Yes, i didnt try the uninstall reinstall of...

Yes, i didnt try the uninstall reinstall of "mail" because it looks like it want to uninstall "people", as well. I dont want her to lose her contacts due to this step.
Sorry, only just saw the reply...
Forum: Windows 8 April 14th, 2014, 09:32 PM
Replies: 5
Views: 6,523
Posted By Riva
"mail" app crashes at splash screen

Hi Everyone;
My neighbour was using the default "Mail" app in Win8 successfully for the last year. A few weeks ago though, clicking on the app to open it produces the splash screen then closes...
Forum: Malware Removal April 19th, 2012, 01:14 AM
Replies: 18
Views: 3,103
Posted By Riva
Hi Tom; The system seemed okay (I used it for...

Hi Tom; The system seemed okay (I used it for about 10 mins after the reboot, monitoring the cpu usage all the while), when I left. I asked the owner to use it for the next few days and see if it...
Forum: Malware Removal April 18th, 2012, 05:50 PM
Replies: 18
Views: 3,103
Posted By Riva
Hi Tom; The Revo Uninstaller successfully...

Hi Tom;
The Revo Uninstaller successfully uninstalled the yahoo toolbar, along with the Au_.exe file and freed up the cpu resources :-) yay! When I left the pc was operating much quieter and IE...
Forum: Malware Removal April 16th, 2012, 05:11 PM
Replies: 18
Views: 3,103
Posted By Riva
Hi Tom here's the combo log. I disabled norton...

Hi Tom
here's the combo log. I disabled norton autoprotect "permanently" whilst the scan ran. Although I see in the log that that did not disable norton firewall. Hopefully, that did not...
Forum: Malware Removal April 11th, 2012, 05:30 PM
Replies: 18
Views: 3,103
Posted By Riva
Morning Tom; I was unable to uninstall two...

Morning Tom;
I was unable to uninstall two elements:
- Google update helper - this was not listed in Add/Remove programs, (HJT shows it as a Registry key not an exe)

Yahoo toolbar, is listed,...
Forum: Malware Removal April 10th, 2012, 05:01 PM
Replies: 18
Views: 3,103
Posted By Riva
The Uninstall list as requested 32 Bit HP...

The Uninstall list as requested

32 Bit HP CIO Components Installer
Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Media Player
Adobe Reader X (10.1.2)
aMSN 0.98.4
Forum: Malware Removal April 7th, 2012, 05:50 PM
Replies: 18
Views: 3,103
Posted By Riva
Hi Tom; I removed ASC this morning, and low and...

Hi Tom;
I removed ASC this morning, and low and behold I was able to tell Firefox to be the default browser again. :-) Unfortunately, it did not improve the crawl that his IE is at. IE takes quite...
Forum: Malware Removal April 5th, 2012, 04:08 AM
Replies: 18
Views: 3,103
Posted By Riva
I just heard back from the neighbour, he only...

I just heard back from the neighbour, he only just put the free Iobit ASC on to try and fix the problem of IE speed being so sluggish. When it didn't make a difference, he called me for ideas.
...
Forum: Malware Removal April 5th, 2012, 03:26 AM
Replies: 18
Views: 3,103
Posted By Riva
K. Will do.

K. Will do.
Forum: Windows XP April 5th, 2012, 03:24 AM
Replies: 7
Views: 2,662
Posted By Riva
Hey Miz Let's put this on hold for a bit. Just...

Hey Miz
Let's put this on hold for a bit. Just got another MSG from the malware forum. Will work on one thread at a time. I will get back if needed.
Riva
Forum: Windows XP April 5th, 2012, 03:16 AM
Replies: 7
Views: 2,662
Posted By Riva
Hi again Jintan from the malware forum...

Hi again
Jintan from the malware forum indicates no infection in the log. So I'm back for some more ideas.

The problem is twofold 1) how to re-enable the file association "change" button in the...
Forum: Malware Removal April 5th, 2012, 03:10 AM
Replies: 18
Views: 3,103
Posted By Riva
Hi Jintan Thanks for the suggestion. I posted...

Hi Jintan
Thanks for the suggestion. I posted there first and they suggested I post here. I will take the iobit software off for him, but I don't think it'll help as even though it's only the free...
Forum: Windows XP April 5th, 2012, 01:22 AM
Replies: 7
Views: 2,662
Posted By Riva
Hi Miz thanks. I will start there to rule out...

Hi Miz
thanks. I will start there to rule out Malware.
take care
Riva
Forum: Malware Removal April 5th, 2012, 01:16 AM
Replies: 18
Views: 3,103
Posted By Riva
file association "change" button greyed out, ie sluggish

Hello :-)
I'm not sure if this post should be here in malware or in browsers forum. If it needs to be moved, just let me know.

I have a neighbour who's XP system is having an unusual problem.
He...
Forum: Windows XP April 4th, 2012, 11:09 PM
Replies: 7
Views: 2,662
Posted By Riva
Hi, All the usual methods, right clicking etc...

Hi,
All the usual methods, right clicking etc don't work. The ability to change the present association is not there unless in safe mode. The assoc is changed in safe mode eleven when I go back to...
Forum: Windows XP April 4th, 2012, 10:06 PM
Replies: 7
Views: 2,662
Posted By Riva
file association "change" button disabled for all types

Hello :-)

I have a neighbour who's XP system is having an unusual problem.
I scanned his system with malwarebytes and no malware were found. I have a HJT log if needed, but will not post til...
Forum: Applications October 8th, 2011, 02:04 AM
Replies: 2
Views: 1,170
Posted By Riva
Thanks Murf; it's not a problem with a...

Thanks Murf;
it's not a problem with a shortcut, it is the same with any winword.exe that is opened, unless I open the file with a /safe parameter. with winword /safe, it opens and closes just...
Forum: Applications October 6th, 2011, 11:04 PM
Replies: 2
Views: 1,170
Posted By Riva
MS Word Stops working on exiting

Hi,

This is for a friend, who has Microsoft word 2003 running on WIn 7, (MsWord has run fine for months), however now it will not exit properly.

Upon using the X or Close, the Error...
Showing results 1 to 20 of 249

 
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