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Forum: Malware Removal April 8th, 2011, 11:58 PM
Replies: 31
Views: 6,483
Posted By Bonksie
This morning my lady neighbour called in the...

This morning my lady neighbour called in the local computer techie to see if he could do something about the connectivity problem. He couldn't find anything but took it back with him to the shop. I...
Forum: Malware Removal April 7th, 2011, 07:23 AM
Replies: 31
Views: 6,483
Posted By Bonksie
I reinstalled the network card driver from...

I reinstalled the network card driver from Windows with no change to the connectivity. I then installed the driver which I downloaded from the Realtek site but it too effected no change.

I have...
Forum: Malware Removal April 5th, 2011, 07:21 AM
Replies: 31
Views: 6,483
Posted By Bonksie
Still no access

No, there was still no access after resetting. I had already checked the network adapter in device manager and it did not show any warning triangle or question mark.

I will do the driver...
Forum: Malware Removal April 4th, 2011, 06:44 PM
Replies: 31
Views: 6,483
Posted By Bonksie
looker2.txt

looker2.txt
===============

Vermelding van provider in Winsock-catalogus
------------------------------------------------------
Type vermelding: Basisserviceprovider
Beschrijving: MSAFD...
Forum: Malware Removal April 4th, 2011, 06:43 PM
Replies: 31
Views: 6,483
Posted By Bonksie
OK. I followed all the steps. The Spamweed had...

OK. I followed all the steps. The Spamweed had already been deactivated, and is now uninstalled using Windows uninstaller.

Below are the two looker text files. I hope I did it correctly, as the...
Forum: Malware Removal April 2nd, 2011, 09:00 PM
Replies: 31
Views: 6,483
Posted By Bonksie
The setup consists of an ordinary phone line (not...

The setup consists of an ordinary phone line (not ISDN) which comes into an ADSL splitter. The modem is a Thomson Speedtouch 510. Nothing has been done (repairs, changes, fiddling, etc.) to the phone...
Forum: Malware Removal March 31st, 2011, 07:01 PM
Replies: 31
Views: 6,483
Posted By Bonksie
No go

Oh dear, it didn't work. Shall I go ahead and run the other Fixit?

Regards,
Graham.
Forum: Malware Removal March 30th, 2011, 07:05 PM
Replies: 31
Views: 6,483
Posted By Bonksie
ipconfig1.txt and ipconfig2.txt

No change was detected after running the two commands. Below are the ipconfig logs. Unfortunately, they are in Dutch. You will probably be able to decipher most of it, but if you need any of the text...
Forum: Malware Removal March 30th, 2011, 07:25 AM
Replies: 31
Views: 6,483
Posted By Bonksie
Yes, running the Norton installer was the first...

Yes, running the Norton installer was the first step I took last night. It appeared to do the job.
Forum: Malware Removal March 29th, 2011, 08:24 PM
Replies: 31
Views: 6,483
Posted By Bonksie
Norton uninstaller worked OK. I booted in...

Norton uninstaller worked OK.

I booted in Safe Mode and the net access was as before. However, I was able to restore the connection by right clicking the LAN icon in Network connections and then...
Forum: Malware Removal March 28th, 2011, 08:43 PM
Replies: 31
Views: 6,483
Posted By Bonksie
Norton vs Norman

A minor setback. The net access has fallen out again.

The Norton Security Center seems to have shipped with the computer when new. A Norman subscription was subsequently purchased at which time I...
Forum: Malware Removal March 27th, 2011, 04:30 PM
Replies: 31
Views: 6,483
Posted By Bonksie
Hi there: I have now uninstalled WinASO. ...

Hi there:

I have now uninstalled WinASO.

The change I made to reinstate net access was to run _netsh winsock reset_ following the instructions contained in article 892889 on Microsoft.com.
...
Forum: Malware Removal March 26th, 2011, 03:44 PM
Replies: 31
Views: 6,483
Posted By Bonksie
Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2...
Forum: Malware Removal March 26th, 2011, 03:41 PM
Replies: 31
Views: 6,483
Posted By Bonksie
DDS.txt

I managed to reinstate the internet connection so that seems to be working all right (for now at least).

Below are the two DDs scans. I downloaded Gmer to the desktop, but when I clicked on the...
Forum: Malware Removal March 26th, 2011, 11:23 AM
Replies: 31
Views: 6,483
Posted By Bonksie
Still no internet access

I completed the steps up to the internet settings (1 and 2).

Everything looks to be OK, but web pages cannot be opened. I had the ISP company check the line and it checked out. The ADSL modem (a...
Forum: Malware Removal March 23rd, 2011, 08:19 PM
Replies: 31
Views: 6,483
Posted By Bonksie
Computer slow, now no internet.

My elderly (lady) neighbour had asked me to help with her computer which was running extremely slowly. I tried to run Malwarebytes but it would not open. I checked the names of all memory resident...
Forum: Windows XP February 23rd, 2010, 10:13 PM
Replies: 2
Views: 808
Posted By Bonksie
Yep, that seemed to be it. I now have access to...

Yep, that seemed to be it. I now have access to all of the folders and files on the system, although I am unable to make it work for one of the XP users. The only way she can access her own folders...
Forum: Windows XP February 21st, 2010, 04:53 PM
Replies: 2
Views: 808
Posted By Bonksie
Files missing on ext drive after system restore

Hi all:

I felt compelled to perform a system restore (semi-destructive) with the lofty ideal of "starting over" with a clean slate. All user data files had been religiously stored on an external...
Forum: Malware Removal February 21st, 2010, 01:58 PM
Replies: 7
Views: 1,389
Posted By Bonksie
Thread closed . . . Resorted to plan B, so...

Thread closed . . .

Resorted to plan B, so help is not immediately required.

Thanks anyway. :bored:

Graham.
Forum: Malware Removal February 20th, 2010, 06:37 PM
Replies: 7
Views: 1,389
Posted By Bonksie
========== HKEY_LOCAL_MACHINE Uninstall List...

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{10F5387D-1728-423A-A578-B00982CF2646}" = Windows Live Messenger...
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