Cyber Tech Help Support Forums - W7 ask for encryption key every time it starts

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- - W7 ask for encryption key every time it starts (https://www.cybertechhelp.com/showthread.php?t=227224)

bubbanm

March 6th, 2015 09:13 PM

W7 ask for encryption key every time it starts

I have a HP 840 G1 laptop. HP replaced a video board on the laptop. Now every time you turn it on it ask for the bit locker encryption key from active directory now. Any ideas for fixing this.

Murf	March 6th, 2015 09:17 PM

http://windows.microsoft.com/en-us/w...tup-key-or-pin

You didn't have one before they worked on it?

bubbanm

March 6th, 2015 09:38 PM

The drive was encrypted but it did not ask for the key everytime you turned the pc on.
Now I have to go to AD look up the key and convey it to the user over the phone to their location. Its about 30 digits long

bubbanm

March 6th, 2015 09:48 PM

Its actually the bit locker recovery key and its 48 digits long

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