Cyber Tech Help Support Forums - Hints for posting in the Networking Forum *** PLEASE READ BEFORE POSTING

Including the following in your initial post will help you get a quicker resolution to your problem.

A clear explanation of the problem you are having
- What doesn't work
- What does works
- What you've tried
A description of your network
- Whether its dialup, cable, dsl,...
- Make and model of your modem
- Whether you have a router (If you do then include the what make & model)
- Do you have multiple PCs networked
- Is it wireless or not (If wireless include the make & model of the wireless adapter)
- Are you using Internet Connection Sharing (ICS)
The OS(s) you are using
- Windows 98 (SE)
- Windows XP (SP1, SP2)
- Windows 2000, 2003
- Windows Vista
- linux (redhat, debian,...)

There are some basic questions that frequently come up. It is best to also include the answers to these questions in your first post.

What do you have for an IP address?
- Run "cmd /k ipconfig" (either in a DOS command window or using Run... from the Start menu
- For windows 98 use command instead of cmd
- A bad IP address is 0.0.0.0 or 169.254.?.?
- If you have a router, a good IP is usually 192.168.0.? or 192.168.1.?
What is your default gateway?
- Run "cmd /k ipconfig"
Can you ping your default gateway?
- Run "cmd /k ping IP_ADDRESS_OF_DEFAULT_GATEWAY"

Note: The output of commands run from the command prompt can be put into a file by adding >output_file.txt

For example running ipconfig > ipconfig_output.txt will place the output of the ipconfig command into the file ipconfig_output.txt
After that entering the filename either on the command line or in the Run prompt should open the file in notepad. From there you can cut and paste as usual.

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