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  #1  
Old September 27th, 2019, 12:56 PM
perplexed perplexed is offline
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Unhappy site keeps making me change passward

One of my favorite sites ( crafting) I recently went back too makes me change my password every time I log in using Firefox and Ie. I am working with site administrator and she is baffled too.
I went into passwords and nothing is saved,cleared all cookies etc.Privacy and security seems fine too. The site administrator even changed my password and I still could not get in.


I know I am using correct ones. Can one of you help solve this. Thank you and have a great day!
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  #2  
Old September 27th, 2019, 11:20 PM
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renegade600 renegade600 is offline
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do you have the same problem using another browser?
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  #3  
Old September 27th, 2019, 11:49 PM
perplexed perplexed is offline
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yes both Firefox and internet explorer but only on that site. I found this https://support.mozilla.org/en-US/kb...uire-passwords and under the corrupt cookies part I found what they said until I got to under Application Basics section, click on Open Folder.I don't see that at all.
.



Thank you!

Last edited by perplexed; September 27th, 2019 at 11:58 PM.
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  #4  
Old September 28th, 2019, 03:25 AM
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zipulrich zipulrich is offline
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I think the problem is with her host server, not necessarily with your computer (or browsers).
Does it happen with other sites or just this one?
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  #5  
Old September 28th, 2019, 12:16 PM
perplexed perplexed is offline
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It only happens on that site and another person had same problem last year. The site changed her password and it fixed her issues but did not fix mine.


I keep getting this message
The username or password was incorrect. Please try again (make sure your caps lock is off).

I can change password and it logs me in for that session but when I go back I can't log back in.

I will pass along your information and thank you so much.
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  #6  
Old October 13th, 2019, 12:59 AM
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Jaytee Jaytee is offline
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Quote:
Originally Posted by perplexed View Post
It only happens on that site and another person had same problem last year. The site changed her password and it fixed her issues but did not fix mine.


I keep getting this message
The username or password was incorrect. Please try again (make sure your caps lock is off).

I can change password and it logs me in for that session but when I go back I can't log back in.

I will pass along your information and thank you so much.
If you are using private browsing the password will not save.
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  #7  
Old October 26th, 2019, 12:41 PM
perplexed perplexed is offline
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how do I fix that if I am and why is that the only site effected?
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  #8  
Old October 26th, 2019, 06:32 PM
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Jaytee Jaytee is offline
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Turn off private browsing go back to the site login the let Firefox save the password go back to private browsing when asked for a password click the blank user space and you saved user name will appear with several stars in the password area press ENTER then you will have access..
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  #9  
Old October 26th, 2019, 06:34 PM
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Jaytee Jaytee is offline
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Alternately does not use private browsing.
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  #10  
Old October 26th, 2019, 06:40 PM
perplexed perplexed is offline
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The box always use private browsing mode is already unchecked and has been as far as I know and it still would not let me log in unless I changed my passward each time.

Thank you!

Last edited by perplexed; October 26th, 2019 at 06:47 PM.
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  #11  
Old October 26th, 2019, 07:41 PM
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Jaytee Jaytee is offline
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The only other thing I can suggest is that you go to Firefox preferences and navigate to "security" make sure that your "save passwords" settings are correct...
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  #12  
Old October 26th, 2019, 08:25 PM
perplexed perplexed is offline
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thanks I guess it will remain a mystery .
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  #13  
Old October 27th, 2019, 12:32 AM
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Jaytee Jaytee is offline
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PM me with the site and a user name and password that used to work and now does not. I will ask my geek group for the answer.....
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  #14  
Old October 30th, 2019, 02:00 AM
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Jaytee Jaytee is offline
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I am hoping by now the the site has sent you your password and you are able to login OK
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  #15  
Old October 30th, 2019, 03:45 PM
perplexed perplexed is offline
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no have not received it thank you!
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