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  #1  
Old April 24th, 2018, 09:35 AM
lcyber lcyber is offline
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how do I tell which network adapter is causing me problems

My network adapter is causing me problems signing in to wi fi,I have a number of them and have updated the drivers on all of them ,where do I go from here
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  #2  
Old April 24th, 2018, 10:21 AM
lcyber lcyber is offline
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Quote:
Originally Posted by lcyber View Post
My network adapter is causing me problems signing in to wi fi,I have a number of them and have updated the drivers on all of them ,where do I go from here
The Ethernet cable works fine though
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  #3  
Old April 24th, 2018, 09:00 PM
lcyber lcyber is offline
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just read this is a common problem after upgrading win 10
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  #4  
Old April 25th, 2018, 03:43 PM
Digerati Digerati is offline
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What do you mean by you have "a number" of network adapters? It is rare for a computer to need more than one wifi adapter.

IMO, you need to physically remover all but one, then uninstall the drivers for all of them, then do a "cold" restart. That is, power down and unplug the computer from the wall for a 15 seconds or so, then connect and boot. If a notebook, unplug and remove battery.

Quote:
just read this is a common problem after upgrading win 10
Got a link?
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  #5  
Old April 25th, 2018, 06:32 PM
lcyber lcyber is offline
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It seems I have twoBroadcom802.11n Network adapter,RealtekRTL8811AUWireless LAN802.11ac USB 2.0 Network Adapter>I am using Acer laptop do I class that as a notebook.I don't have a link I just Googled it and it appears well known to many.There seems to be no easy cure There are 8 MIniports that come under the heading of Network Adapter

Last edited by lcyber; April 25th, 2018 at 07:46 PM.
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  #6  
Old April 25th, 2018, 08:56 PM
Digerati Digerati is offline
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Quote:
I am using Acer laptop do I class that as a notebook
Since these items should be used on a flat, hard surface to allow air to circulate underneath, they should never go on your lap. So I try to always say notebook.

What is the model number of this Acer notebook?
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  #7  
Old April 26th, 2018, 09:52 AM
lcyber lcyber is offline
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model is Aspire 5742

Last edited by lcyber; April 26th, 2018 at 10:21 AM.
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  #8  
Old April 26th, 2018, 09:54 AM
lcyber lcyber is offline
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Aspire 5742
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  #9  
Old April 26th, 2018, 02:40 PM
Digerati Digerati is offline
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Well, that is not helping much because the specs I found said you should have an Atheros AR5B97 wireless adapter and an Ethernet adapter built in. I suspect that adapter is made by an OEM and used by several who apply their own model number.

At any rate, it appears to be internal. That means you should not have any attached to any ports. So, if using wireless, you should not have anything plugged into this notebook expect the power/charger cable. If using Ethernet, then an Ethernet cable too.
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  #10  
Old April 26th, 2018, 07:45 PM
lcyber lcyber is offline
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So what can I do to have this laptop use wifi instead of Ethernet.
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  #11  
Old April 27th, 2018, 04:07 AM
Digerati Digerati is offline
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Unplug the Ethernet cable to start. Then see if it automatically connects.
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  #12  
Old April 27th, 2018, 10:10 AM
lcyber lcyber is offline
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No it doesn't
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  #13  
Old April 27th, 2018, 03:09 PM
Digerati Digerati is offline
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Then go through the normal steps to connect via wireless. Did you do what I suggested in #4 above?
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  #14  
Old April 27th, 2018, 05:21 PM
lcyber lcyber is offline
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I am not sure whether to treat the laptop as a notebook(as in removing the battery)I didn't do that bit
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  #15  
Old April 27th, 2018, 05:38 PM
Digerati Digerati is offline
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Quote:
I am not sure whether to treat the laptop as a notebook
You seem confused. Today, laptop is just another name for a notebook.
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