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  #1  
Old August 8th, 2017, 05:08 PM
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ilyabyk83 ilyabyk83 is offline
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Unhappy Any EXE

Hi. When I try to run any executable file, I see this picture. Google tells me that this is some sort of an infection, but how to cure it when I can't install anything?? Thank You folks


Last edited by ilyabyk83; August 8th, 2017 at 05:12 PM.
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  #2  
Old August 8th, 2017, 05:35 PM
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IPR512 IPR512 is offline
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I Googled NSDeluxeDownloader.exe and it tells me it's part of Norton Security Deluxe.
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  #3  
Old August 8th, 2017, 06:07 PM
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ilyabyk83 ilyabyk83 is offline
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How do I clean it up?? Thanks
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  #4  
Old August 8th, 2017, 06:16 PM
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IPR512 IPR512 is offline
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Are you using Norton Security Deluxe? Have you run a virus scan on your computer?
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  #5  
Old August 8th, 2017, 06:36 PM
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ilyabyk83 ilyabyk83 is offline
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Quote:
Originally Posted by IPR512 View Post
Are you using Norton Security Deluxe? Have you run a virus scan on your computer?
It was there for a sec, then removed. Removed with uninstall program..
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  #6  
Old August 8th, 2017, 06:37 PM
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IPR512 IPR512 is offline
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So you're ok now?
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  #7  
Old August 8th, 2017, 06:40 PM
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Quote:
Originally Posted by IPR512 View Post
So you're ok now?
NO I AM NOT. I CAN NOT RUN ANY EXECUTABLE............. Is there something wrong with you??


Last edited by ilyabyk83; August 8th, 2017 at 07:02 PM.
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  #8  
Old August 8th, 2017, 06:46 PM
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IPR512 IPR512 is offline
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Quote:
Originally Posted by ilyabyk83 View Post
It was there for a sec, then removed. Removed with uninstall program..
This is the answer you gave me when I asked you if you were using Norton Security, and if you had run a virus can. To me it sounded like you had fixed the problem. Now you write back and ask if there's something wrong with me?
What's that supposed to mean?
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  #9  
Old August 8th, 2017, 07:05 PM
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ilyabyk83 ilyabyk83 is offline
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Quote:
Originally Posted by IPR512 View Post
This is the answer you gave me when I asked you if you were using Norton Security, and if you had run a virus can. To me it sounded like you had fixed the problem. Now you write back and ask if there's something wrong with me?
What's that supposed to mean?
My answer to your question again was: Yes it was installed momentarily, and then removed. No not installed any longer...but I still see this
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  #10  
Old August 8th, 2017, 09:01 PM
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Murf Murf is offline
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It was there for a sec, then removed. Removed with uninstall program.. What a confusing answer.

Now that you clarified it:

Yes it was installed momentarily, and then removed. No not installed any longer...but I still see this (-much better answer don't you think)

Now We understand.
IPR512 is trying to help, getting testy by saying;
Is there something wrong with you?? Is not the way to get help.

It appears all of Norton was not removed.

Use the Norton tool to ensure it is completely uninstalled.

https://www.bleepingcomputer.com/dow...-removal-tool/

See if that fixes it. If it doesn't then somehow your registry has changed.

1. Press Windows Key + X to open Win+X menu and select Command Prompt (Admin) from the menu.

2. When Command Prompt starts, simply enter regedit and press Enter.
  1. Registry Editor will now open. In the left pane go to HKEY_CLASSES_ROOT\.exe.
  2. In the right pane, double click (Default) key and set Data value to exefile.
  3. Now go to the HKEY_CLASSES_ROOT\exefile\shell\open\command key in left pane.
  4. In the right pane select (Default), double click it and set its Value data to %1 %*.
  5. After doing that, restart your computer and check if the problem is resolved.
If your registry files already have the correct entries then:

1. Press Windows key+ R to open Run command.
2.Type services.msc and press Enter.
3. Search for Windows Installer and if it is stopped, right click on it and click on Start.
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  #11  
Old August 8th, 2017, 09:36 PM
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IPR512 IPR512 is offline
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Thanks Murf, you nailed it. I decided to walk away from this one, because of the nasty remark by the original poster. People who get free help should be a lot more humble.
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  #12  
Old August 8th, 2017, 10:38 PM
jenae jenae is offline
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Hi, actually it is a trojan that disables security utils (such as Norton) MalwareBytes rootkit remover nails it. Download and run. Removing Norton is a good idea, you are better served using the free, built in windows defender and windows firewall.

https://www.bleepingcomputer.com/dow...-anti-rootkit/
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  #13  
Old August 8th, 2017, 11:36 PM
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ilyabyk83 ilyabyk83 is offline
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Quote:
Originally Posted by IPR512 View Post
I Googled NSDeluxeDownloader.exe and it tells me it's part of Norton Security Deluxe.
Quote:
Originally Posted by Murf View Post
It was there for a sec, then removed. Removed with uninstall program.. What a confusing answer.

Now that you clarified it:

Yes it was installed momentarily, and then removed. No not installed any longer...but I still see this (-much better answer don't you think)

Now We understand.
IPR512 is trying to help, getting testy by saying;
Is there something wrong with you?? Is not the way to get help.

It appears all of Norton was not removed.

Use the Norton tool to ensure it is completely uninstalled.

https://www.bleepingcomputer.com/dow...-removal-tool/

See if that fixes it. If it doesn't then somehow your registry has changed.

1. Press Windows Key + X to open Win+X menu and select Command Prompt (Admin) from the menu.

2. When Command Prompt starts, simply enter regedit and press Enter.
  1. Registry Editor will now open. In the left pane go to HKEY_CLASSES_ROOT\.exe.
  2. In the right pane, double click (Default) key and set Data value to exefile.
  3. Now go to the HKEY_CLASSES_ROOT\exefile\shell\open\command key in left pane.
  4. In the right pane select (Default), double click it and set its Value data to %1 %*.
  5. After doing that, restart your computer and check if the problem is resolved.
If your registry files already have the correct entries then:

1. Press Windows key+ R to open Run command.
2.Type services.msc and press Enter.
3. Search for Windows Installer and if it is stopped, right click on it and click on Start.


I see this when I save this and try to run it as an admin.
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  #14  
Old August 8th, 2017, 11:47 PM
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ilyabyk83 ilyabyk83 is offline
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111

Last edited by ilyabyk83; August 8th, 2017 at 11:49 PM. Reason: Repeat
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  #15  
Old August 9th, 2017, 12:07 AM
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IPR512 IPR512 is offline
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Well look at what I found.
https://forums.techguy.org/threads/t...n-use.1192949/
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