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Old July 21st, 2015, 02:57 PM
David G 1 David G 1 is offline
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Join Date: Apr 2015
Posts: 3
Unhappy windows 8.1

having problem with windows update. updates don't down load, comes up saying undoing changes. Any one know what my problem can be?
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Old July 21st, 2015, 10:23 PM
Murf's Avatar
Murf Murf is offline
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 74
Posts: 17,235

that doesn't work then:

1. Download offline installers: http://www.microsoft.com/en-us/downl....aspx?id=42335

2. Scan Windows system components: sfc /scannow

3. Remove KB2919355 package: dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35 ~amd64~~

4. Clean up the WinSxS folder: dism /online /cleanup-image /startcomponentcleanup /resetbase

5. Clean up disk with system files remove: cleanmgr.exe


6. Restart computer

7. Run offline installer: Windows8.1-KB2919355-x64.msu
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