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  #1  
Old May 24th, 2013, 04:36 AM
SirSnoop SirSnoop is offline
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Windows Updates Failing

This has never happened before, but my updates keep failing. Here's a list of the ones that keep failing:

Update for Windows 7 for x64-based Systems (KB2798162)

Security Update for Windows 7 for x64-based Systems (KB2830290)

Security Update for Windows 7 for x64-based Systems (KB2829361)

Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Pack 1 for x64-based Systems (KB2829530)

Every time I try to restart the computer they try to install, but fail. Takes 30+ minutes every time. Any help would be greatly appreciated.

Thanks.
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  #2  
Old May 25th, 2013, 02:41 PM
Digerati Digerati is offline
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See if this helps: http://support.microsoft.com/mats/windows_update/
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  #3  
Old May 25th, 2013, 03:31 PM
SirSnoop SirSnoop is offline
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No it did not work for me
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  #4  
Old May 25th, 2013, 04:05 PM
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Murf Murf is offline
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1. Start type the following in Search; services.msc hit <enter>

2. In the window scroll down until you see the Windows Update service, right click on it and choose STOP

3. Now go to the following folder;
C:\Windows\SoftwareDistribution\

4. Inside that folder delete all the files and folders

5. Now go back to the Services dialog and right click on the Windows Update service and choose Start.

All the files and folders will be re-created.

Now try the updates.

Possible one of the current updates that were downloaded (which you just deleted), is corrupt and Windows gets confused and thinks the service is no longer running.
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  #5  
Old May 25th, 2013, 08:22 PM
SirSnoop SirSnoop is offline
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Still did not work
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  #6  
Old May 25th, 2013, 08:24 PM
SirSnoop SirSnoop is offline
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here are errors i get and from my original post:

Code 800703F8
Code 8007371C
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  #7  
Old May 25th, 2013, 10:11 PM
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Murf Murf is offline
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Those errors can be caused by malware. Try downloading and running the MS Tool

Run the full scan not quick one see if it finds anything.
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  #8  
Old May 26th, 2013, 06:12 AM
SirSnoop SirSnoop is offline
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ran the full scan, no virus detected.
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  #9  
Old May 26th, 2013, 03:20 PM
Digerati Digerati is offline
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Hmmm, odd. You might give this a try then: http://support.microsoft.com/kb/906602
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  #10  
Old May 28th, 2013, 04:23 AM
SirSnoop SirSnoop is offline
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Which part of that link should I focus on? I am not super PC savy when it comes to very techy stuff.
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  #11  
Old May 28th, 2013, 01:38 PM
Digerati Digerati is offline
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When you first called up the link, were you prompted to run the fix?
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  #12  
Old May 28th, 2013, 01:53 PM
SirSnoop SirSnoop is offline
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Yes I ran the tool and got this after I did everything again after the tool ran.
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  #13  
Old May 28th, 2013, 02:32 PM
Digerati Digerati is offline
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I think if me, I might try one of two things. First, I would look in Control Panel > Programs and Features, then click on Installed Updates and see if those offending updates are there, and if so, I would uninstall them, reboot and run Windows Update again.

You may need to install them from a Clean Boot.
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  #14  
Old May 28th, 2013, 06:51 PM
SirSnoop SirSnoop is offline
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did everything you said above and i get the same errors again after running windows update:

Code 800703F8
Code 8007371C
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  #15  
Old May 29th, 2013, 12:55 AM
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Murf Murf is offline
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Ok try this tool FIX ITClick on the "Run Now" button.
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