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  #1  
Old July 13th, 2011, 08:51 PM
cdave cdave is offline
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Backup and Restore on Windows 7

Backup and Restore function. I am attempting to save, with this function, selected folders from the target folder on desktop to my external hard drive (Intenso make)

Two queries:

In layman's language, is the backup file stored on the external hard drive, where I can't see it? Clearly, it's no use the saved backup file being inside the computer itself. But the saved external hard drive files that were there PRIOR to the backup are still on there. They have not been updated as they should have, if Backup saves the updated versions of the same folders.

So those saved to it using Backup are saved in a SEPARATE folder, that I cannot see, right?

How do I download attachments? I need to display one. Without it, I got to the stage "Browse the backup for folders or drives."

Is this where I view the contents of saved folders for Backup? I supposed that when the Backup was run, it would save the files in all the folders on the source drive (desktop). Can you please explain why the folders are all empty of contents? These should all contain files. Worrying to say the least if it missed so many out ...

I assume I'm looking at the right spot.


  #2  
Old July 14th, 2011, 02:38 AM
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AnnMarie AnnMarie is offline
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Hi cdave. See the FAQ here (How do I view the contents of my backup?).
  #3  
Old July 14th, 2011, 11:07 AM
cdave cdave is offline
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That was extremely useful and thank you so much. One quickie. Where are these saved files and folders actually saved? Presumably not on the computer since if there's a crash, these will go down with the other folders and files ...

And I don't see that I can actually see inside the individual files. The file labels are displayed, but is there any way of doing this?

Last edited by cdave; July 14th, 2011 at 11:25 AM.
  #4  
Old July 14th, 2011, 10:36 PM
cdave cdave is offline
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Can anyone answer this please? I suspect that if someone can lead me through the step above, they should know the answer to my follow-up post ...
  #5  
Old July 15th, 2011, 05:00 AM
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Quote:
Originally Posted by cdave View Post
That was extremely useful and thank you so much. One quickie. Where are these saved files and folders actually saved? Presumably not on the computer since if there's a crash, these will go down with the other folders and files ...
I dont know. That depends on whether you let Windows choose the backup location or you selected it yourself but if you can view the backup set, you should know what drive they are on. If not, just rightclick on a folder and choose Properties. You can see the location.

Quote:
And I don't see that I can actually see inside the individual files. The file labels are displayed, but is there any way of doing this?
Not unless you restore them. The files are compressed and you need to decompress them to view them. Additionally, if a file size exceeds 200mbs, the file will be split into multiple compressed files.

Perhaps another link would be helpful. See Using Backup and Restore in Windows 7
  #6  
Old July 15th, 2011, 01:29 PM
cdave cdave is offline
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They are saved on the INTENSO external drive, since I set it that way. But when you say "just rightclick on a folder and choose Properties. You can see the location." Do you mean that I right click on the saved folders that you can see using the "Restore My Files" option on Backup and Restore? (The ones included in the screenshot I sent.) But if so, right clicking on them only gives me the option of "select." There is no Properties option showing. It doesn't say where they are (In fact, clicking on the Select button doesn't seem to do anything).

On the second point, about my not being able to view the contents of files. I showed you what I can see from the screenshot. Do you think, from this, that I've followed the right procedure? And so do I really need to see inside the files, to check that all is in order?

Last edited by cdave; July 15th, 2011 at 01:33 PM.
  #7  
Old July 16th, 2011, 12:40 AM
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Quote:
Originally Posted by cdave View Post
They are saved on the INTENSO external drive, since I set it that way. But when you say "just rightclick on a folder and choose Properties. You can see the location." Do you mean that I right click on the saved folders that you can see using the "Restore My Files" option on Backup and Restore? (The ones included in the screenshot I sent.) But if so, right clicking on them only gives me the option of "select." There is no Properties option showing. It doesn't say where they are (In fact, clicking on the Select button doesn't seem to do anything).

On the second point, about my not being able to view the contents of files. I showed you what I can see from the screenshot. Do you think, from this, that I've followed the right procedure? And so do I really need to see inside the files, to check that all is in order?
If you saved your files on your external drive and can see them there, I dont understand why you asked where they were saved.

As far as procedure is concerned, if the method you used was according to the instructions in the second link I provided then, yes, you followed the correct procedure.

If you are asking if restoring your backups will be successful, there is no way of knowing that until you try. Technically, yes it should be but glitches have been known to happen.
  #8  
Old July 16th, 2011, 11:29 AM
cdave cdave is offline
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Sorry for seeming a little confused, but when you say I can "can see them there."

I can see them on the screen I've shown you (the Backup and Restore screen). But they cannot be seen if I go on the external hard drive on my desktop. If I click on that, all I see on the same external hard drive are older files that I saved manually a few weeks back. They are not the same files which I can see displayed on the external drive on my desktop and which are automatically saved daily. These, I expect, are updated versions of those files.

In other words, on my desktop, I can only see the non-updated files. These are not quite the same as the ones downloaded to Backup and Restore, which are updated versions of the same files and folders.

So I click on the external drive on my desktop and I only see, there, files that I manually saved a few weeks ago. There is no sign of the updated files that I assume are saved by using Backup and Restore. I cannot see the folders and files updated using Backup and Restore. So there must be two sets of files linked to the external drive. One are the files and folders I manually saved a few weeks ago, and which are still up there on desktop when I look in my external drive up there. Then there is a separate folder containing the updates I saved using Backup and Restore that seem to be somewhere else that I can only see by using the Restore My Files function.

Is this how it should be please?

Last edited by cdave; July 16th, 2011 at 11:33 AM.
  #9  
Old July 16th, 2011, 02:06 PM
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AnnMarie AnnMarie is offline
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I have done my best to answer your questions cdave however I dont use Windows 7 backup (I use Acronis) so my help is limited.

If anyone else can help cdave, your input would be appreciated.
  #10  
Old July 16th, 2011, 03:18 PM
cdave cdave is offline
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This seems to be an issue that is hard for anyone on this and another forum to answer. I personally would have expected that anyone using this service (and I know you don't) would have the answer to these fairly basic questions. Weird.
  #11  
Old July 17th, 2011, 12:35 AM
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Ok, I had a bit of free time this morning so I ran a backup of my Documents Library to my external drive and I can now answer some of your questions.

1. I can see the backup on my external drive.

2. If I rightclick and choose "Open", I can view the contents of the backup.

3. If I doubleclick on the zipped folders, I can open them and view the contents.

4. If I doubleclick on each file, I can view the file itself.

I am anticipating your next question will be, why cant you and I'm sorry but I dont know. It appears that no-one else here knows either or they would have chimed in by now so I think your best bet is to take your question to the experts in this particular area. Microsoft have a System Repair and Recovery Forum here and I am sure that an individual with experience/expertise in Windows Backup will assist you.
  #12  
Old July 17th, 2011, 01:48 AM
cdave cdave is offline
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Thanks for your extended help and please don't think it's greatly appreciated. Especially since you don't use it yourself.

Last edited by cdave; July 17th, 2011 at 01:50 AM.
  #13  
Old July 17th, 2011, 02:13 AM
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You are welcome cdave and my apologies for the incorrect information I posted earlier regarding viewing the compressed files. Unfortunately, I didnt have time to run a backup until now so I was flying blind and shouldnt have commented at all.
  #14  
Old July 17th, 2011, 09:04 AM
cdave cdave is offline
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The issue is that I can't see the backup file on the external hard drive. So without that, the problem remains. What name would the saved file folder come under (by default)? I can try searching for it.

What file saving program do you use again?
  #15  
Old July 17th, 2011, 09:11 PM
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Acronis.

On my external drive, the backup is the same name as my user account however the software did start a full backup which I cancelled so I dont know if this will always be the case.

The Microsoft forums have specialists in this particular area that can assist you so give them a try. I'll repost the link for you here.
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