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  #1  
Old May 28th, 2011, 07:31 PM
Gosub Gosub is offline
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Join Date: Mar 2006
O/S: Windows 10 Pro
Location: Hampshire, England.
Posts: 58
Boot Problem.

I'm putting this problem up for my nephew, he bought a laptop (not that long ago but not sure when) from Curry's (ugh), switched it on yesterday and got "boot mgr is missing" error. He's been back to Curry's, they say there's nothing they can do for him as it was an ex-demo laptop, he can't re-load the operating system (not that he wants to as he has college work on it that he doesn't want to disappear") as he was never given a Windows 7 disc.
Any ideas how he can sort this and keep his important stuff on the hard drive, thanks.
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  #2  
Old May 29th, 2011, 11:36 AM
pip22 pip22 is offline
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O/S: Windows 7 32-bit
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"he was never given a Windows 7 disc"

That's normal these days but there should be a recovery partition on the hard drive which is either accessible during boot time by pressing on of the F keys (read the manual) or you can create your own set of recovery discs from it.

Furthermore, Windows 7 has a built-in utility for creating a complete "System Image" on an external hard drive in case Windows cannot be repaired.If your nephew has not used any of these methods to back up the system, and hasn't even bothered to back up his files to another drive or DVD, he may have no other choice than to lose everything and re-install from the recovery partition. The manual should explain how to access the recovery process (which key to press) at boot time.

When evreything is working again, tell him/her to go out and buy an external hard drive to keep backups on!
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  #3  
Old May 31st, 2011, 08:54 PM
Gosub Gosub is offline
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Join Date: Mar 2006
O/S: Windows 10 Pro
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Thanks for the reply, I've given him a copy and downloaded the manual for his PC (he didn't have one of those either), I'll wait and see how he gets on.
Regards.
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  #4  
Old May 31st, 2011, 09:05 PM
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renegade600 renegade600 is offline
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if you have access to any win7 disks, then you may be able to do a startup repair. also you may be able to use the following to create those disks,

http://neosmart.net/blog/2009/window...-repair-discs/
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  #5  
Old June 5th, 2011, 01:57 PM
Gosub Gosub is offline
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"if you have access to any win7 disks, then you may be able to do a startup repair."

He managed to reload the operating system using the backup partition but lost his college stuff (well that'll teach him to back it up in future).
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