virus on new computer

littleone · #1 November 27th, 2019, 06:05 PM

I bought a comptuer for my work and yesterday when i went to get on it this page appears and says to call them now there is problem with computer and they said it was windows,to make this short they said it had 1779 virus,, and 5 hackers and wanted to me to pay them 500 to fix..I dont know what to do,,can you guys check it oot tell me what to do,,its not this conputer its at work,,thanks again

,,,so upset forgot to tell you it was win 10 64 bit and im using chrome and also explorer and i hate this win 10

**Jintan** · #2 November 28th, 2019, 11:31 AM

Hello again. That is just a scam web page. Since you are using Chrome, follow the same steps I posted here to reset Chrome. Then reboot after, and post back if that corrected the issue.

littleone · #3 November 29th, 2019, 04:34 AM

I had already unplugged it and when i hooked it back up it was ok,,i am installing avast.

**Jintan** · #4 November 29th, 2019, 01:55 PM

Yes, rebooting often makes that page go away.