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  #1  
Old August 1st, 2013, 08:26 PM
lelosh lelosh is offline
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Problem with Windows automatic updates

About two weeks ago I noticed that when I power down for the evening, windows update will tell me that it wants to install one update before windows shuts down. That's fine, but it's done it every night for the past ~two weeks.

I've also noticed that the yellow update icon in the tray is always "on". If I manually click on the icon and let it update, it says it is installing KB2833941. But then part-way through the install it says that the update cannot be installed. The yellow icon goes out, but comes back "on" in just a few seconds.

I ran a Microsoft "Fix It" for windows update, but it didn't correct the problem, even though it said that it did fix something.

Can you help with this problem?

Dave B.
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  #2  
Old August 25th, 2013, 03:21 PM
lelosh lelosh is offline
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Problem continues

I posted here a few weeks ago about this Windows update failure, but had no response. The problem still persists. Can anyone help?
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  #3  
Old August 25th, 2013, 08:39 PM
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smurfy smurfy is offline
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Sorry for the lack of response.
Try this:
Microsoft .NET Framework Repair Tool
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  #4  
Old August 26th, 2013, 10:06 PM
lelosh lelosh is offline
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I ran the NET Framework Repair Tool today, as you recommended, and followed the directions to completion. The tool actually seemed to be in two parts. After the first part the directions had me attempt to install the troublesome update KB2833941. It failed to install. Then the tool went into, seemingly, a more extensive repair function (it took longer than the first) and then asked me to try again to install the update KB2833941. It still failed to install. The tool then said it was compiling a report to send to Microsoft. It finished that, sent the report, and was now completely done.

Any suggestions?
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  #5  
Old August 27th, 2013, 06:18 PM
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Murf Murf is offline
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Although the "Net Framework Tool" generally works it is intrusive and will remove some registry entries, delete some shared files.

When updating the "Net Framework" it looks for certain files within Net Framework to up0date and probably can't find them.

I would try the following:

1. Go into "Add/Remove programs" in control panel, click on "Windows Update" left. Find and uninstall .net framework 1.1 service pack 1

2. Now reinstall .net framework 1.1 HERE

3. Now go back to Windows update use (custom) and find .net Framework 1.1 service pack 1 and install

Then run Windows update again and find KB2833941 update and see if it installs.
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  #6  
Old August 28th, 2013, 03:27 PM
lelosh lelosh is offline
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Sorry - I don't understand the first step.

From "Add/Remove Programs" in the Control Panel, I don't find anything called ""Windows Update" left." to click on.

However, in the list of programs to add or remove, I do find the following .NET Framework items:

Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1

Should I remove any or all of these?

Can you try to straighten me out? I'm sorry to be so dumb about this.

Dave
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  #7  
Old August 28th, 2013, 05:36 PM
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Murf Murf is offline
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Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 SP1 is KB 2833941
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1

So as all versions of .Net Framework packages are needed, as different programs requiring .Net Framework look for different versions.

Appears the tool did not uninstall so try this:

1. In add/remove programs highlight .Net Framework 1.1 and click Change/Remove, then YES, reboot.

2. Install .Net Framework 1.1 HERE

3. If it installs now try .Net Framework 1.1 SP1 (KB 2833941)

If this dose not work then follow the step-by-step instructions HERE starting with Method 1: Manually remove the .NET framework......
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  #8  
Old August 28th, 2013, 08:45 PM
lelosh lelosh is offline
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I successfully followed your steps 1,2,and 3. With a new, fresh copy of .NET Framework 1.1 installed, KB2833941 installed nicely, the yellow triangle/exclamation point icon in my toolbar went away, and, upon reboot later, the "update bubble" on the shut-down icon is now gone.

You get another star, Murf. Thank you so much for a slice of magic!

Dave
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  #9  
Old August 28th, 2013, 10:44 PM
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Murf Murf is offline
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Welcome, what a pain, glad it worked.
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