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  #1  
Old September 14th, 2019, 12:20 AM
Jerry56 Jerry56 is offline
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Thumbs up Pc will not boot

My Dell Dimension 2400 will not boot up, Its showing message "Primary Drive 1 not found".
All my drives and CD drives are all connected and I am sure that the hard drives are all in good condition.
Do have any suggestion?
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  #2  
Old September 14th, 2019, 01:04 AM
SpywareDr SpywareDr is offline
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To double-check and see if "Primary Drive 1" is in :good condition", connect it to another computer either directly to the motherboard or by using a USB-to-SATA adapter (about $12 or so). If that computer cannot access it either, more than likely it's dead.

All hard drives will fail. They're mechanical beasts with moving parts. Moving parts cause wear. And when that wear becomes great enough, the hard drive simply can no longer do what it was designed to do. IOW, it's wore out.
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  #3  
Old September 14th, 2019, 08:39 AM
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renegade600 renegade600 is offline
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you can also go into the bios and see if it shows the drive. if not, then good chance the drive is dead. but you open the case, check cables, and make sure it is dust free. then try again.
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  #4  
Old September 15th, 2019, 04:43 PM
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Murf Murf is offline
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Can you get into SETUP (BIOS) on a Dell usually the F2 or DEL key when it starts to boot???
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  #5  
Old September 17th, 2019, 12:32 AM
Jerry56 Jerry56 is offline
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Thumbs up

I got it to boot and it work like normal but after leaving it in sleep mode and returned a few hours later it would not wake from sleep mode.
I pressed the power button and the pc turned on with the fan running but the monitor was not light up.
After leaving the computer over night with the power off it boot normally but after leaving it for few hours the same thing happen it will not wake so now it will only boot after leavening it for several hours with the power off. ( with the computer turn off.)
Please advise if you have any suggestion.

Last edited by Jerry56; September 17th, 2019 at 12:56 AM.
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  #6  
Old September 17th, 2019, 10:30 PM
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Murf Murf is offline
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Get into SETUP

Go to Power Management

You should have 3 settings:

Suspend Mode
AC Power Recovery
Low Power Mode

Under Suspend Mode the default should be S3
AC Power Recovery OFF
Low Power Mode DISABLED


I think maybe under Integrated Devices you may have Wake Up LAN, if so disable it.
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  #7  
Old September 18th, 2019, 03:45 AM
Jerry56 Jerry56 is offline
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Please advise how to find the above options because under power management the options that I see are :
1) Turn off monitor
2) Turn off Hard disk
3) System Standby
4) System Hibernates
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  #8  
Old September 23rd, 2019, 02:00 PM
Jerry56 Jerry56 is offline
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Thumbs up Suspect virus

I suspect that the computer may be infected because its acting strange example
1) I set it to never go on standby but after a few days it goes on standby and when on standby it will not wake.
2) When I go on the internet it will be o.k for a few moment but if I try to go to another web site it will say " Server not found" and then I can't log on to the internet.
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  #9  
Old September 24th, 2019, 05:10 AM
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Murf Murf is offline
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Download and run Malwarebytes, quarantine everything it finds:

Then reboot, see if that helps
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  #10  
Old September 24th, 2019, 05:12 PM
Jerry56 Jerry56 is offline
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I ran Malwarebytes but the problems remain.
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  #11  
Old September 25th, 2019, 05:32 PM
Jerry56 Jerry56 is offline
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Please transfer this to Malware Removal Forum for me if its possible.
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  #12  
Old September 26th, 2019, 07:20 PM
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Jintan Jintan is offline
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Howdy Jerry56,


Before I respond to the thread you started in the Malware Help forum, I have a few questions here.

Quote:
After leaving the computer over night with the power off it boot normally but after leaving it for few hours the same thing happen it will not wake so now it will only boot after leavening it for several hours with the power off. ( with the computer turn off.)
Suggests heat as an issue. Have you pulled the cover and checked if your CPU fan and heatsink are clean?
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  #13  
Old September 27th, 2019, 12:35 AM
Jerry56 Jerry56 is offline
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I turned off the computer and clean out everything and when i turn it on it will not boot so I am now waiting and will try again in another three hours (3 hrs).
I also noticed that now when it boot it will not go on the internet.
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  #14  
Old September 27th, 2019, 06:38 AM
Jerry56 Jerry56 is offline
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After waiting it boot up
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  #15  
Old September 27th, 2019, 11:24 AM
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Jintan Jintan is offline
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Still sounds heat related. Older XP computer, so the thermal paste may be dried up, causing the processor to shut things down til it cools. You would have to have alcohol and new thermal paste to clean it up and re-paste it afterwards. Do you feel comfortable doing this?
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