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  #1  
Old August 11th, 2019, 06:22 AM
lauranne44 lauranne44 is offline
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Looking for a CHROME extention to modify Amazon Prime streaming

Edited this down because some XXXXs couldn't handle the full truth:

Found a wonderful Chrome add-on named "Netflix Classic" that removes all the horrible autoplay on the Netflix interface.

Now searching for something similar to use with Hulu and with Amazon Prime Streaming.

Hulu is mostly TV shows, but has a movies section. The problem is, instead of showing you only movies that are included with membership, it lumps all movies in with lots of movies that are an extra fee.

You don't find this out until many clicks later. They claimed to be "unable to change this" so I dumped Hulu forever.

Amazon Prime does have a filter to see only the content that is included with membership, but you have to remember to re-enable this over and over. Want a setting to filter permanently.

Also, at the beginning of Every single Amazon Prime video, there is a trailer for some kind of content made by Amazon. Yes, there is a button to Skip these trailers, but I want to permanantly BLOCK them, forever.

Amazon, like all huge companies is AIRTIGHT, which means you can never talk with or email to a human being that actually works for the company and is responsible for these things.

their "forum" is a joke; no one from Amazon ever responds.
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  #2  
Old August 11th, 2019, 07:53 AM
renegade600's Avatar
renegade600 renegade600 is offline
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asked and already answered, this has already been posted
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  #3  
Old August 11th, 2019, 07:55 AM
lauranne44 lauranne44 is offline
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Not answered, only insulted and harassed, therefore posted here.
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  #4  
Old August 11th, 2019, 08:10 AM
lauranne44 lauranne44 is offline
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Quote:
Originally Posted by renegade600 View Post
asked and already answered, this has already been posted
You agree, through your use of this service, that you will not use this BB to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violative of any law. You agree not to post any copyrighted material unless the copyright is owned by you or by this BB.
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  #5  
Old August 11th, 2019, 10:52 AM
lauranne44 lauranne44 is offline
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Messaging Assistant | Customer Service
Hi, thanks for contacting Amazon. I'm Amazon's chat helper.
I'm here to answer your questions & get the right person to help you out.
As I send you messages, you can tap a button to reply. Go for it!
5:17 AM
Got it!
5:17 AM
Messaging Assistant | Customer Service
OK
So, what can I help you with?
5:17 AM
Managing my payment, Prime, or account
5:17 AM
Messaging Assistant | Customer Service
Sure, let me know which of these things you need help with.
5:17 AM
Update or cancel Prime
5:17 AM
Messaging Assistant | Customer Service
OK, how can we help with your Prime membership?
5:17 AM
Manage Prime
5:17 AM
Messaging Assistant | Customer Service
Do you have any questions about this?
5:17 AM
Yes
5:17 AM
Messaging Assistant | Customer Service
OK, I'll get someone to help you here through chat.
5:17 AM
OK, get help through chat
5:17 AM
Messaging Assistant | Customer Service
Go ahead and type any details you think would help them understand your issue.
5:17 AM
B
BHARGAVA HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.
Bhargava | Customer Service
Hi X, Bhargava here to help.
How may I help you today?
B5:19 AM
Thank you. Could you please tell me where to find a setting to Permanently Block the adverstising that plays before each Amazon Prime video? I am aware that there is a Skip button, but I wish to make this go away forever, to never see ads. We pay for this, so should not see ads.
5:19 AM
Bhargava | Customer Service
I understand your concern.
To help you with this, I'll have to transfer this chat to our specialist team.
Please give me a minute.
B5:20 AM
Thank you, take your time.
5:20 AM
L
LEKSHMIKHANTHAN HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.
Lekshmikhanthan | Customer Service
Hello, my name is Lekshmikhanthan. Please give me a moment to review the previous correspondence.
L5:21 AM
Thank you.
5:21 AM
Lekshmikhanthan | Customer Service
I understand your concern that you like to remove the app from the Amazon videos.
L5:21 AM
I don't think I said anything about an "app". I wish to remove the automatic ADVERTISING that plays before each Amazon Prime Video.
5:22 AM
Lekshmikhanthan | Customer Service
Sorry for the Typo,

remove the ads.
L5:22 AM
That is okay, just making sure.
I view content on a desktop Windows PC. It is my understanding that this is adjustable on other devices, but can't find the setting for PC to permanently block the automatic ads.
5:24 AM
Lekshmikhanthan | Customer Service
At this time, it is not possible to turn off any video snippets that appear before or after Prime Video content.

In this case I will take this as an feedback and forward it to the video development team for future consideration.
L5:24 AM
Can you please confirm that it IS possible to turn them off using other non-PC devices?
5:25 AM
Lekshmikhanthan | Customer Service
I am sorry we don't have the option to turn it off currently,masterevan.
In this case I will take this as an feedback and forward it to the video development team for future consideration.
L5:27 AM
That is interesting. I have read several forums, and users state that other devices are enabled with options to turn off ads. Since you can't help with this, could you please tell me how many millions of registered complaints you have received about these ads, how many paying users hate them and want them gone?
5:28 AM
Lekshmikhanthan | Customer Service
Occasionally, some Prime Video content contains video snippets before or after the video. These video snippets are designed to help our customers discover new content.
If you are not interested in the content, you can skip the video snippet by selecting the skip button that appears on-screen.
L5:29 AM
I am sorry that you did not read my message carefully. I said, "I am aware that there is a Skip button, but I wish to make this go away forever,"
I don't need any help discovering anything, I know very well what I do and do not want. I don't like anything forced onto me. Most Americans don't like that.
The ads are heavily repetitious and obnoxius.
5:31 AM
Lekshmikhanthan | Customer Service
My sincere apologies,masterevan

But currently we don't have the option to remove the ads.
L5:32 AM
Instead of causing me to watch something, they push me to cancel my subscription and go with something else like Netflix.
Meanwhile, since you can't solve this, please answer my other question: How many millions of complaints have you had about these forced ads?
5:32 AM
Lekshmikhanthan | Customer Service
we have forwarded it to the video development team to look into the issue.

They will look into it for the future consideration.
L5:33 AM
Yes, thank you for saying that three times. I understood it the first time. Would you please now answer my question?
5:34 AM
Lekshmikhanthan | Customer Service
We don't have the exact count,masterevan.
L5:34 AM
Really? Then how exactly do you make decisions, not knowing the numbers? That sounds unlikely.
5:35 AM
Lekshmikhanthan | Customer Service
We don't have the exact number the video development team is already working on it to make a fix.
L5:35 AM
Really? You;'re sure about that? Because the forum posts I researched show people complaining about the ads as far back as 2017.
5:36 AM
Lekshmikhanthan | Customer Service
I understand but we don't have the exact time frame,masterevan
L5:37 AM
Why? you seem to have plenty of time to create ads and force them onto paying subscribers.
Is it such a technical challenge to simply STOP pasting ads onto the start of every video?
You could even make it optional, for the few masochists who actually want the ads.
5:39 AM
Lekshmikhanthan | Customer Service
Sure I will forward this too as an feedback,masterevan
L5:40 AM
How do I speak directly with this "video development team" you say is responsible for this mess?
5:41 AM
Lekshmikhanthan | Customer Service
If you prefer let me connect the call to the concern team,masterevan?
L5:41 AM
Not sure what a concern team is. Why not connect me to the people directly responsible for the way things are set up?
5:42 AM
Lekshmikhanthan | Customer Service
could you please help me with your contact number?
L5:44 AM
Is there any reason they can't speak to me here? I don't care to give out my private phone number. They could email me at X@yahoo.com
Or you could simply tell me how to contact this "video development team" you keep saying is responsible.
5:45 AM
Lekshmikhanthan | Customer Service
You can forward your concern to cs-reply@amazon.com
L5:45 AM
And who exactly reads that? sounds the exact same thing as talking with you. Customer service, "cs"
How do I speak directly with the people with the power and authority to change this?
5:47 AM
Lekshmikhanthan | Customer Service
I am sorry I don't have the option to transfer via chat.
L5:48 AM
Thank you for the information. Goodbye.

Or, someone could get out a SledgeHammer and write a blocking Chrome Extention like the one they made for Netflix.....Please?

Last edited by lauranne44; August 11th, 2019 at 11:00 AM.
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  #6  
Old August 11th, 2019, 10:55 AM
lauranne44 lauranne44 is offline
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Join Date: Jul 2019
Posts: 40
This does not do the job:

https://lifehacker.com/remove-all-th...n-w-1831896082
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