Topic: Black screen
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Old August 20th, 2019, 08:55 PM
Murf's Avatar
Murf Murf is offline
Join Date: Oct 2001
O/S: Windows 10 Home
Location: Newport News VA
Age: 75
Posts: 17,264
1. Press and hold the volume down and power button until the Android System Recovery screen appears.

2. Navigate using volume keys and select using the power key.

3. Select Wipe cache partition and allow to complete.

4. The device should automatically reboot, select the reboot option if it doesn’t.

In the vast majority of cases, this has addressed the black screen issue. This usually indicates an app is causing stability problems. If this is the case for you, begin troubleshooting apps by disabling or uninstalling them until the device works normally again.
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