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Old January 14th, 2019, 05:18 PM
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Jintan Jintan is offline
Cyber Tech Help Moderator
Join Date: Dec 2004
Posts: 52,000
Kinda like a snipe hunt looking for malware. We'll look a little more, but you should also clean your laptop's fan vents.

Turn your laptop off. Remove you laptop from power, and remove the laptop's battery (if you can - Windows 10, so if a newer slim laptop the battery will be internal). You just want to make sure the laptop doesn't start up while you are cleaning things.

You will need either a can of compressed air, or an air compressor that doesn't spit liquid.

Flip your laptop over. Secure a small paper clip and unbend it to make a kinda stick. locate the fan vent above the fan. Stick in the paper clip to keep the fan from hyper-spinning, and spray the air through the vents until no more dust comes out. Then locate the fan's side exhaust port (a smaller vent on the side of the laptop near the fan) and blow that out as well. Do both a few times to make sure you got all the dust out.

Put back in your battery, if removed, reconnect to power and see if the sound and speed improved any.


Click here and download the installer for Gmer to your desktop, then click that file to run Gmer.

Once the opening scan finishes, click on Scan (before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).

When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please.
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