View Single Post
Old November 3rd, 2008, 11:58 PM
Jintan's Avatar
Jintan Jintan is offline
Cyber Tech Help Moderator
Join Date: Dec 2004
Posts: 51,957
Welcome to CTH V Chip,

No outright infection showing here, but some changed settings that suggests we do some more detailed looks as well. SpyEraser does not get very high marks as far as security software that can be relied on, but your choice in continuing to use that. For our purposes make sure it stays disabled and out of the way.

First follow the steps here to disable SpyBot's TeaTimer, as it will interfere with the repairs. Be sure to do all the steps, including the required reboot. If you have any difficulties accomplishing those then please go ahead and uninstall SpyBot - TeaTimer has been causing too many problems in repairs to make it worth any extra effort while we do them. You can always reinstall it after if you choose to.

Then To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.

Download RSIT (random's system information tool) from here to your desktop, then click on the RSIT.exe to start the scan.

If necessary allow it to locate or download a copy of HijackThis as needed.

Once the scan completes a textbox will open - copy/paste those contents here for review please. The log can also be found at C:\rsit\log.txt.

RSIT will also create a second log, info.txt, which will be minimized to your taskbar. Post that here as well please (it will also be stored at C:\rsit\info.txt).

You can use separate posts here when replying and posting the log files if needed.
Reply With Quote