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Old November 16th, 2019, 10:24 AM
zillah zillah is offline
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Join Date: Jan 2006
Posts: 23
HP Printer send to shared folder issue

Dear Experts

I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

Created folder on windows 10 and shared it and edited permission tab and security tab as well

I can access that shared folder on PC1 from PC2 no issue.

On the web interface of the printer when I click on : "Test Folder Access" I get the below error message :

https://imgur.com/a/YXZbO7s

Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as neededDear Experts


I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8


I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8


Created folder on windows 10 and shared it and edited permission tab and security tab as well


I can access that shared folder on PC1 from PC2 no issue.


On the web interface of the printer when I click on : "Test Folder Access" I get the below error message :



https://imgur.com/a/YXZbO7s


Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed
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